Return/ Cancellation Policy

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Return/Cancellation Policy Of Coding Web Tech

Coding Web Tech Private Limited Buy Back Policy for Customers / Independent Distributors.

SECTION A

In case of any dissatisfaction, manufacturing or packaging defect, customers / Independent Distributors can return/exchange the product to/from the Independent Distributor / company from whom they had purchased the same, within 30 days from the date of purchase of the product which should be notified within one week from purchase as per the terms of the Refund Policy. If the product is in marketable** condition and is returned within 30 days of invoice date accompanied by the original invoice 5% of the amount will be deducted towards handling charges and rest of the amount as refund will be given. If the product is in marketable** condition and is returned within 30 days of invoice date not accompanied by original invoice, then refund after deduction of GST* / Taxes levied will be and handling charges will be given. If the product is in Unmarketable*** condition and is returned within 30 days of invoice date refund value will be assessed by Returns officer and appropriate value will be given.

*GST (Goods & Services Tax)

**Marketable refers to products that are unopened and sealed.
***Unmarketable are products, which have been opened and seal broken.
In case of retail customers request for money refund or replacement of products, it is the Independent Distributor’s obligation to satisfy the customer’s need.

Exchange

If you need to change the products you may need to have the original customer order receipt copy. Thereafter, the Customer / Independent Distributor can exchange the products from the Company within 30 days from the date of invoice and must submit the following at the time of exchange and help us in our services:

Reason for Return

Copy of Invoice Copy of Customer Order Receipt Products in original packing and condition New product should be of equal or higher value in price Refunds Once we have received your item we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item.In the event the return of a Product is duly accepted by Coding Web Tech Private Limited, the value of such Product, will be calculated as per Section A points no. 1, 2 & 3 and will be refunded to Customer / Independent Distributor either to the bank account provided by the Customer / Independent Distributor for such refund, or to the payment instrument of the customer / Independent Distributor from which payment was made.Coding Web Tech Private Limited shall have the sole discretion to determine the mode of reversal from the above options. No cash refunds under any circumstances will be made.

Cancellation of transaction / orders

Cancellation Process can be done before the dispatch of the product Refund process will be initiated within 72 hours of the cancellation request. Refund amount will be 100% of the amount paid for receipt.